Hôtel Lancaster

Karol Parrish (28.08.2017 06:40)
Our entire four days were great. I don't see any room for improvement.

Yazeed AlFaris (25.08.2017 10:27)
The hotel has nice location and staff are welcoming.. The rooms are too old and not as clean as it should be. The furniture are too old and not convenient..

Edward Rogers (23.08.2017 19:20)
The Lancaster Hotel is a wonderful boutique hotel located just off Chemps d'Elysees near the Arc de Triumph.
Room was spacious and comfortable. Service from the staff was exceptional. Only disappointment was there one star Michelin restaurant was closed for the holidays. Highly recommend this hotel to those who enjoy a smaller and more intimate hotel.

Noura Al (04.08.2017 03:09)
Some of the reception staff are very unfriendly and not welcoming.
Although we have booked in advance , upon arrival they claimed that they received only 2 reservations out of the 3. Francois the night manager is very very professional to deal with situations but lady reception first on arrival was confused and unhelpful.
Rooms were not cleaned well and dust was left in corners and side of the room.
On checkout we were ten minutes late from the check out time and they started warning us of 120€ charge if we don't leave immediately even though we left 2 of the rooms and we were just getting ready to leave from the third room. Location is great since next to champs elese,, however hotels like Marriott with similar price is much much better.to claim to be a boutique hotel u should be up to a near perfect service, otherwise there is no point staying in small hotel with big prices!

Eric Heutz (27.07.2017 11:44)
I had a very nice stay in your hotel, but the rooms are not soundproof and that means that every noise of passing guest in the hallway or any activity in the rooms next or up to my room were very disturbing. Also the closing of adjoining room doors were very annoying.
Besides that it is a very nice hotel, well located en super friendly staff!

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