Barrier Islands Psychiatry and Addiction Medicine

1620 Ashley River Road, Charleston
5 puntuaciones
6.80/10.00
+1 843-556-8177

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Comentarios

Sarah Nia (26.09.2017 23:19)
Dr. Magro as well as the other staff members are very helpful. Great place to get help with substance-abuse related problems. Psychologists and Psychiatrists available. Administration needs organization, i.e. calling back in a timely manner, relaying mgs, etc.
L. Anne Beard (21.09.2017 17:40)
I have been going for years and have found the staff to be not only caring but fun as well. There are some loose dogs occasionally which helps calm me down when I have an occasionally bad day. Julia Rodriguez, whom I see, has been very helpful and no nonsense with me in terms of explaining things to me, which is exactly what I need. She is gentle while be being caring but still a very helping mentor. For me I don't need someone to hold my hand, just someone to walk with me, occasionally explaining things to me as I walk down the path of life and for me I have found that in her. I cannot recommend her highly enough.

The office staff has recently changed and I have found them to be far better and more on top of things as of late. They two make things really fun and relaxed for me. I very rarely have anxiety going to see my therapist, which really help!
Rob Carothers (26.04.2017 01:20)
Today was my first visit to Barrier Island Psych. I am so happy to have chosen an establishment with such caring and supportive staff. Dr. A was wonderful, very knowledgeable and a very genuine person. The staff went above and beyond even days prior to my visit when I felt as though I was having a crisis situation. Katherine, Charlie, and Stephanie, all helped out with my situation with prompt and dedicated care! Looking forward to my continued care with Barrier Island.
Anne McCaffrey (14.04.2017 02:50)
If you suffer from mental illness, DO NOT go to Barrier Islands Psychiatry!!!!

The office staff display no sense of skilled training when dealing with patients battling mental illness. They are rude, condescending and show ZERO empathy when dealing with patients.

My daughter was criminally neglected by the doctor and staff, causing her to go almost 3 months without medication. They even changed her appointment time WITHOUT even speaking to her, so when my daughter showed up for her appointment, she was rudely informed SHE had missed her appointment....what actually happened, is the doctor was called away so the office staff just arbitrarily moved my daughter's appointment to a day earlier. When she showed up at the originally schedule time, she was made to feel embarrassed in front of the entire office, as if it was all her fault. The FIRST thing that staff person should've said is, "I'm sorry, but your doctor was called away, however another doctor can see you.".

THAT didn't happen. My daughter was told she had missed her appointment (the new one that she wasn't even informed of). My daughter had an anxiety meltdown, as she was being blamed for the error. She immediately left and spent the next 45 minutes in the car, crying hysterically to me on the phone. No one made an effort to follow her and let her know it was THEIR ERROR and a doctor could see her. NO ONE!!!!!

I called to speak to the Office Manager and all I heard were EXCUSES. Never once, did I hear, "I'm so sorry this happened. How can I help?"

All this doctor's office cares about are booking appointments and making money. Their level of actual patient care is ZERO.

PLEASE! Do not let your loved one go here for help.
Jillian Shaw (13.04.2017 23:12)
Would have given a zero had that been an option. I was completely humiliated by the office twice. This practice does not care one bit about it's patients. I went for over two months without medications due to errors with appointment scheduling.They will reschedule your appointment without telling you and then it's your fault when you show up to the appointment you thought you had. Then they would like to charge you $75 before you can make any more appointments or get any meds. They sure make mental health care more difficult than it already is. I battle with severe depression anxiety on a regular basis. Would not recommend this practice to my worst enemy. Find a Doctor Who will actually care about you and your well-being not just another appointment slot and co-pay. The women in the receptionist area could really use a lesson in manners and how to speak to a human who is hurting and needs help.

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