Baymont Inn & Suites Atlantic City Madison Hotel

Anton Matievski (23.10.2017 00:07)
Pulling up to the hotel was concerning. Ripped curtains, broken windows, gated off and abandoned parking deck. The exterior of the building was heavily weathered and the lobby looked reminiscent of something from The Shining. The room itself however was okay. Appeared recently renovated (poorly). Light switches had a confusing operation and one smoke detector was missing. Walls showed water damage from sometime in the recent past. No bedbugs. Could be worse I suppose.

Isaak Gelbinovich (23.09.2017 04:30)
We stayed in this hotel for a weekend. I booked it because the advertised price was reasonable and it was very close to boardwalk. The distance from boardwalk was really great. That was the only positive thing about this hotel. We were given a room with not working air conditioner and when I complained to front desk I was told that if I complain one more time my money will be refunded and I can move out from the hotel. What kind of customer service is that?! That was the worst customer service I had in my 37 years in the US. The rooms are very old and amenities need a major renovation. The entire weekend one elevator was not working and a couple of times we had to use cargo elevator to get to our floor. And to top it all the final price was not the advertised one. I definitely think that I did not get my money’s worth.

amy vanderlugt (13.09.2017 05:25)
Pulled up to the hotel and it looked deserted. Attendant barely spoke English. Received our keys and took an elevator up to our floor. Door looked like metal reinforced entryway into a morgue from the 1920s. Neither key worked. Went back to lobby and checked out. Would not recommend this to anyone. I wonder if the owner of the hotel own house looks the same ?

Kaitlin Bender (06.09.2017 20:02)
After reading the reviews I was extremely hesitant to keep my booking here but it was the best deal and super close to the boardwalk, so I figured I'd see for myself. Let me just say I am so glad I didn't cancel based off of these horrible reviews. This place was great for the price you pay and the only reason why I gave it 3 stars is because the bed wasn't the most comfortable, the couch that was in our room was pretty run down and the water took awhile to get warm. Those would be my only complaints and to me those small things are worth the price and the very short walk (half a block) to the boardwalk. The room was huge and I'm very surprised by all of these horrible reviews. After reading them I literally thought I was going to walk into this disgusting, run down looking building. Again I am very glad I didn't listen to all the reviews.

Carlos AlvWilliams (10.06.2017 15:03)
Went to an event at the Atlantic City Convention Center. The walk isn't so bad to there and it's right next to the boardwalk as well. The room is nice but our toilet screeches every five minutes. Breakfast was okay. TV is okay. The bed is comfortable and the air conditioning works nicely. Staff is very friendly and helpful. Had an issue where our tub didn't have a shower curtain and they put a new one on right away. The stay was nice.

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