Extended Stay America Hotel Arlington

Nervaline Watson (14.11.2017 22:58)
"Foul smelly rooms, garbage from former renter, dirty comforter, no phone service to the room for first day, sticky floor used soap at the sink wasn't replaced. Great receptionist, housing keeping need to step up to their duty."

Al Thomas (11.11.2017 19:55)
Avoid at all cost, not a place to book at. The only positive is the location since it’s near the Cowboys Stadium.

The hotel is in a odd location, it’s inconvenient to drive to... have to drive past the freeway and do a U-Turn in order to arrive at the location.

And you have to pay in order for them to clean, which needed to be clean as soon as we stayed. Didn’t take out the trash..

Darryl Cline (08.11.2017 04:33)
Decent location if you are going to a Cowboys game for a low price room. Only a few miles from the stadium. The rooms are clean and they come with a full size fridge. I will not stay here next time, I'd rather pay more money for a closer and nicer hotel. I would rate this a 2 star hotel.

Cathy Lunsford (22.10.2017 17:48)
Roaches crawling around in the shower and dead roaches in bathroom floor. Called front desk and told that someone would spray tomorrow. Turned the sheets back and hair was all over the bed sheets and pillow cases( gross). Chicken bones laying in the window seal. When I spoke with the front desk of course they apologized for my inconvenience and that management would contact me tomorrow (it is now 2 days later and still no call). Would never recommend this place to anyone!

Katie Koutsky (08.10.2017 03:37)
The location is convenient, but difficult to find. The sign is off set and very small. The rooms are disgusting! Very terrible service. We walked into our first room we were assigned. There was trash swept into the corner of the room, trash in the garbage can and the bathroom was completely non functional. There were folded over latex gloves on the faucet of the sink and shower. The shower head and the shower curtain were on the floor! Horrible disgusting. I call the front desk to request a new room. The response I got was, "oh s*** come back down and I'll get you a new room." No apologies were made. I requested help moving our stuff and that was also denied. I asked for some reimbursement for the inconvenience. And the front desk attendant seemed scripted as to say, " I am not authorized to make refunds." Horrible experience. Go to our 2nd room and it is at least somewhat clean looking. But stains on everything: carpet, bedspread, towels. Also the website says full kitchen. I will give them that there in a fridge, stove top*, and microwave in the room. There are no utensils, pots, pans, silverware. I don't really see that as "full" kitchen. We would have went somewhere else to stay, but everything was booked and we had to stay.

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