All Iceland Ltd

35 Fulford Road, Hospital Fields Road, York
2 puntuaciones
6.00/10.00
+44 20 7928 0946

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Comentarios

Miguel Fernández (16.04.2014 19:11)
Iceland is magical place, at times it almost felt unreal. The All Iceland staff was very helpful and quick to respond. We will be going again!!!
Paula Stevens (23.02.2014 23:37)
We just returned from a wonderful trip to Iceland. It is a great destination, but I would not advise booking though all Iceland. Our personalized self drive itinerary lacked directions to our hotels and they were slow to get back to me about extras. The "personalized northern lights" itinerary also seemed to be designed for summer travel, advising us to take our time at places which was unrealistic given the number of daylight hours.
They also were supposed to have made us seat reservations for our flight on Wow. The only seat assignment on the revised booking they sent through was for my six year old daughter, and when questioned about it they assured me the reservation was for everyone. When we turned up at the airport, only my daughter had a seat reservation. I contacted them and asked them to make sure we had seat reservations for the way back. I was assured we did, only to show up at the airport and be told we didn't. Had we been any farther back in the queue we would not have been able to sit together, a bit of a problem when traveling with a six and eight year old.
Good travel agents add value to a booking and provided excellent information. All Iceland booked us good hotels, but the information was poor and I wish I had booked it myself - I would have done a better job.

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