Alamo

Via di Santa Lucia, 16-red, Firenze
5 puntuaciones
5.20/10.00

Alamo en el mapa

Comentarios

Emil Ferent (24.10.2017 00:41)
I was charged a preposterous "Administration Fee" for a fine. Some contract paragraph was cited, and, upon reading it, not only that the contract had 2 paragraphs with the same letter, the right one stated clearly, to my understanding, that I am not to be charged this. I wouldn't give this mark of 1 star IF there was a way to get into dialog with them. There is no possible way to ask someone about the issue here.
Lidija Gavric (13.10.2017 12:32)
Great experience!!! We rented a car from Locauto this summer and it was really the good choice. The staff was very nice and good prepared, they gave us all useful information we needed. They speak several languages as far as I could noticed and excellent English too. They were very patient with all questions we made and information we required. The car we get was completely new and that made our trip even more comfortable and safe. The last thing but not the less important was the rent price, fantastically convenient.
Juan (04.08.2017 17:25)
It's a scam, they will charge you extra money for any reason, they will find a minimum line under the car near the motor to justify a basic charge of €100. I read the comments sadly after my reservation was paid and I took the time to review the whole car when picking it up in Rome, so when arriving in Florence the guy tried to force me to pay for things already existing previously in the car (I had pictures) so he went almost under the car to find a scratch near the tire so he had the justification to charge those €100 no matter what, even after the car spend two days in a garage and all the time was on a highway (4 hours).
I rented trough Alamo but is another company who manage the operation. If you can rent on another company please do it.
I have pictures of the scratch and the car plates because I know that tinny old scratch will never be fixed and they will keep on charging everytime to new customers so I will have elements to sue this guys.
Keith Park (02.08.2017 02:17)
Avoid Locauto Rent a car if at all possible! When booking a vehicle online the pricing looks pretty good compared to the other rental companies. But they make this back in other ways, firstly we booked a VW Golf weeks in advance, but when we came to pick up the car they provide us with a Renault Clio, when I point out this is not what we booked and paid for, they say, it is same car, same size, no I say, the Renault Megane is the same size, a Clio is the same as a VW Polo! So we just stand there, this is it they say, no choice. A few weeks after returning the car they start applying charges to my credit card of 48.80euro at a time. What for I ask - fines incurred from the local authorities they say. Send me copies of these fines... no response. Bunch of thieves, stay away.
Tim Bryan (17.04.2017 19:54)
I am a long time National / Enterprise customer from the USA. I rented a very nice Audi A4 station wagon for a drive from Florence to Geneva. My own experience was perfect. The car was nearly new, filled up with fuel, and nearly flawless. It took about 20 minutes to rent. They did require a large deposit as I declined all optional insurance - 2,500 euros, that will not be possible for some people. The charges upon return were exactly as promised. They checked the car for damages (none) and the whole return process took about 10 minutes. They summoned a taxi for me as well. I give them 5 stars!

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