Top Vacations

Marta Llopis (16.08.2017 22:46)
We have sent a letter to your agency since we were not able to go to the hotel (RIU Bambu) we had paid for in advance. In addition, the "upgrade" we were given in Punta Cana (RIU Macao), had serious problems with air conditioners and food was not properly refrigerated due to technical difficulties and lack of electricity: seems their generators were not at full capacity.
It is a pity because the staff and personnel are extremely efficient, polite and professional. Nevertheless, our stay was a disaster. We returned home sick! Not our planned vacation.....

Waldo Diaz (14.08.2017 19:57)
I was recommended to this agency two years ago by some relatives of mine who travel to Punta Cana every year through them, on that occasion I was celebrating my honeymoon and everything went great, considering this I decide to use their services once again to travel with my family as well as another group of close friends in total we were 10 of us, our agent was ANDREA, frankly I'm very disappointed in the service they offered I feel robbed as what we were promised a five star hotel fully remodeled and this hotel RIU Bambu is no where close to been a five start hotel, we all had such a bad experience that we would never use this agency ever again, nor would I recommend anyone to use them as your travel agency unless your willing to have a nightmare instead of a vacation.

Anolan Alonso (17.07.2017 23:32)
The best agency ever. Great customer service. Virginia Sendin you are the best Top pf the world travel agent

Tito Vega (10.07.2017 19:34)
Worst customer service ever, they planned my vacations and told me they were going to call me back to set up the reservation, after 4 days of wait, no one ever call me. I call the receptionist and she was very rude and didn't help me. I will never recomend this company. It the WORST.

Romulo Martinez (22.06.2016 22:02)
We travel to Cancun with them for our Honey Moon; and it was the best experience of our lives. The airport pick up was on time, the hotel was amazing, and because Top Vacations were the ones who sent us, they had a special check in for us with activities and so forth.

They give you tips with respect on how you should set up your tours, and what places to go once there.

I will plan another vacation with them in a heart beat.

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