National Car Rental

1901 Terminal Circle, Billings
5 rates
6.80/10.00
+1 406-252-7626

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Assessment

shane thompson (17.09.2017 02:23)
Left some medication in car. They went out of their way to get it to me.
Brian Kress (18.07.2017 17:10)
My experience was not like these others. The staff has manners, put me in a great car only a couple years old (in fact it was a better model than I reserved), and had no problems. I even called ahead due to concerns and was treated friendle. No issues at all!
Eli Hovland (18.07.2017 02:38)
I use this location frequently. Staff has always been helpful.
Greg G (05.10.2016 23:48)
got in my car and it had a light on that there was a flat tire. called the front desk of national and they said "don't worry it's just the weather, change in the temperature makes that light go off."

So then I ended up having to change the tire in the rain in big horn county and drive back going 50 mph on a spare in a 80 mph.

The people at the front desk were pretty unapologetic about the experience but gave me a free day for my rental.

Now I have some insurance company that can barely speak english calling me asking me "did you hit something while driving the car?"

0/5 stars worst experience with a rental car I have ever had and a have rented a couple cars a month for the last three years.
Desiree' Annah (17.07.2016 11:43)
Just like the other reviews, do not waste your time. The nasty attitude that the frumpy cashier has is beyond atrocious. She goes out of her way to find a way to decline a rental. I had a major issue and walked right over to the Hertz counter (Which she was screaming at him not to rent me a car) and they took care of it, and got me in the car. Hertz made the 850$ instead of that ugly souled wench. The National clerk threatened me, told me to wait until she got off work: to what?? That is very professional, huh? All of these reviews can not be wrong. The insults that she flung at me were an entertaining way to my evening though. I told my family and friends , and we got a kick out of how hillbilly you must be to never see diamonds like that. Yes my dear, they are real. Yes my dear, I am married to a man who owns his own company. Sadly your ugly soul will never produce a ring on your finger like that. I hope you see this review, Little Miss National. I will be enjoying my vacation while you struggle with your pathetic life. Working at an airport rental counter....and not even being able to succeed at that.

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