Debbie's Villas

141 Commercial Road, Paddock Wood, Tonbridge
5 rates
8.40/10.00
+44 1892 836822

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Assessment

Craig Waller (25.07.2017 13:03)
We have been to Orlando a few times with Debbie's Villas now and find the whole booking process, information provided, finding the villa on arrival and check-in all very easy. There is no where to drive to collect keys, you can drive straight to the villa, from the aiport, which is great after a long flight, let yourself in .....and the holiday begins! The local agents are friendly and helpful. Any problems at all, you have details to contact the villa management team and they are quick to respond and help. Villas we have chosen, as with many DV properties I believe, are in a great location for the attractions. When you arrive the welcome pack waiting for you is great. It means before you head out shopping you can grab a snack and a drink or if you arrive late you have drinks and a bit of breakfast for the first morning. Will be back again!
Nigel Bostock (23.07.2017 01:51)
I would like to record how happy with the villa we all were. Having stayed in a few before provided by other companies this one was the best by far. Exactly as described and marketed by yourselves it was superb. The attention to detail as to what was provided was excellent. For example a lap top was provided for free if you needed it. Everything you can think of was provided. Quality, hygiene and cleanliness was first class. A real pleasure to stay here. If you do have any direct contact with the owners could you please pass on my comments.

As for yourselves again a pleasure to deal with. Everything on your website was delivered fully - no hidden surprises! When I called your offices I always had a friendly and helpful response. The Sat Nav you provided was very good as was the process of receiving and returning.

In short a very happy customer. When returning to Florida in future I will definitely be using your company.

Credit to all at Debbie's and thank you.
Helen Lister (22.03.2017 18:36)
Had to cancel last minute due to family emergency - Mike and the team have been fantastic helping us out with arrangements and have honestly bent over backwards to be of assistance. We are now re-booking with them and will review again after the holiday but cannot fault customer service and the speedy response times
Sheila Ingham (30.01.2017 16:52)
The villa was just as described, no problems, would highly recommend and will definately use them again
S5621 M (26.04.2016 22:42)
Disappointing experience as we didn't get what we paid for, all issues were raised with management company whilst we were on holiday but since returning we've received a very inadequate response from Debbie's Villas. I wouldn't recommend this company.

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