Berjaya Eden Park Hotel

Harry Zain (14.11.2017 10:47)
We had a delightful stay there for a week. This was my second stay there, the first being 10 years ago. My room was a refurbished one and was good. The other room was not and a bit saddening. Its a wonderful location and with 2 tube stations nearby, plenty of shops, its a plus point. Heated towel racks in the bath were also a welcomed fixture. Friendly staff with sufficient knowledge, always trying to accomodate our requests. Overall very happy and keep up the good work.

Majida S. (31.10.2017 13:56)
On check in I was given a room in the basement which was too small, claustrophobic and cold and was charged 89£ for it. Requested to be moved the following day and was given another room on 1st floor but the rate for that night was 119£ then the following nights were 54, 79, 79 and 79 £! This fluctuation in rates is non heard of as far as I know and I am very well travelled. Especially since I booked a room 8 eeeks prior to my arrival. Nor is the stay and experience worth the money for what it was. For a little bit extra I could have had a room that is more comfortable and worth the stay. I did not have good night sleep and I find it hard to recommend the hotel to my friends.

Munirah Mohd Ghani (11.10.2017 11:13)
I booked two rooms for this trip. The rooms we got were smaller than expected, especially with small children and lots of luggage. It would have been better if we could get bigger rooms. However, when I asked the reception to change at least one of the rooms, the lady was kind enough to give a twin room which was slightly bigger than we had before. The porter was very helpful too. The extra pair of hands made our lives easier with carrying the bags to our rooms faster (considering that there is only one small lift). Overall, it was a very good stay, as always!

Elena Favaro Viana (03.09.2017 20:56)
While the location was perfect and affordable for the location. It becomes quickly apparent why it is so affordable. First of all, my room was underground, which is fine unless you don't enjoy being below street level. This being said, most people could see into your room just by looking down. I should also note, that I spent extra money on an upgraded room... and I was still underground. Secondly, there was a lot of noise between the doors, and floors. Every step the person in the room above me made, I could hear. So there was not a lot of quality sleep. Third, the fire alarm went off one morning at 6:45 AM. This was clearly not an emergency, but more of an accident as it was turned off within seconds. None the less it was enough to wake me up, and keep me up. Fourth, being underground, and where my room was located, there was a really intense smell... and it came from the hallways. Lastly the shower... It was only scalding hot, and no other temperature. I could barley get my skin under the water without burning.

So the location was great and perfect for what I needed... but the rest needed a bit more attention.

Carrie Seymour (23.08.2017 23:41)
Beautiful outside and lobby. Located in a great part of the city with tons of restaurants and shops. The first night we stayed in a "triple room" with a full and twin bed. It was very small with a window looking out to a brick wall and no A.C. But for 75 pounds/, I can't complain. The next 2 nights we stayed in a bigger, much nicer room. It had more updated decor, air conditioning and a street view. I was very happy. Both rooms were clean and the other guests were quiet. Staff was pleasant. As a whole, it was a nice experience. I would definitely stay again strictly based on the low price and the location. Located right near 2 tube stations. It was very easy to travel all around London.

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