Ambassadors Hotel

16 Collingham Road, Kensington
5 rates
6.00/10.00
+44 20 7373 1075

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Assessment

Foad Izadi (14.10.2017 19:28)
Although the place is in a great location at a quite affordable price for central London (£75 for single room with breakfast), there are things that need to be reviewed.
Basement rooms. You might be unlucky like I was and be sent to a basement room.with no windows. If you are claustrophobic, you will want to die. They should have used the lower level to have some meeting rooms or even serve the breakfast there.
State of things: it needs updating. My room was clean but the carpet of the basement corridors were like part of a horror movie set.
Breakfast: you wouldn't serve that to your worse enemy. The problem here is that it doesn't take a huge investment to improve that. The quality was awful.
Would I stay again? No. There are many other options in the same area within the similar price range and with far better reviews.
Geoff Andrews (12.10.2017 22:53)
I stayed here twice in a week (separate visits). First time they couldn’t find my booking through a third party website and I had to wait around while they sorted it (no apology). Ended up getting a decent sized room and bed was ok. Second visit no problem checking in but ended up with a tiny room and bed was small but comfortable enough. The breakfast is poor and they could definitely do better without spending much more money. The location is fantastic but would try another hotel if in the area again.
Nick Coakley (10.09.2017 13:31)
Had some difficulty booking in due to multiple room mix-ups. They staff were polite and very helpful however which certainly helped a lot. The rooms were quite small (double) and of a mixed quality. One of our rooms had air conditioning and was very comfortable but the other did not and was uncomfortably hot the entire stay (there was a desktop fan which helped a little bit was very noisy) Rooms were generally well cared for otherwise with clean bedding and decent facilities. Breakfast was quite good with plenty of choice and quantity. There can be a 15-20 minute wait however if you head down straight away. Location wise it was very good for local pubs (can strongly recommend the checkmate bar around the corner) and earls court. In summary a bit of a mixed bag, with staff, breakfast and location as positives and waits and possible room conditions as negative.
Kamrul Islam (23.07.2017 16:06)
Location was great, close to tube stations and shops. The price was excellent too, £55 for a deluxe double bed and I only booked it the night before too. The room was nice and spacious. Only downside would be the TV was tiny and looked like it was bought in 2006.
Overall I was happy with the place and I would definitely book this place again.
Nas Dean (05.07.2017 23:01)
I did a triple room booking but the room was nothing like what I saw in the photo when I did the booking.

It was a much smaller, cramped room in the basement without any windows so gave me claustrophobia. And there was a maze of corridors to navigate to reach my room. I'm only thankful that the air condition works.

The reception staff were courteous and gave good advice and information. And the hotel overall is in a good location.

If only for the room location, this stay would have been a 5 star stay for me. Preceding this stay we had stayed in triple rooms all over Europe and stayed in many 4 star or 5 star hotels in Paris, Switzerland, Italy, Austria, Germany and Amsterdam.

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