Hotel Novotel Singapore Clarke Quay

Caroline Baskerville (05.11.2017 00:54)
Absolutely convenient if your first time to Singapore. Hotel is on point! On top a mall - downstairs is the start of bars, restaurants & awesome activities. English is first language & so friendly. Suited for budget & 5 star travellers.
Perfect start of our holiday. Very humid & stay hydrated! Very multicultural & the atmosphere is amazing! Must see

Harald Meixner (19.10.2017 13:25)
The location is great, close the restaurants and subway. The breakfast is good and the staff is friendly. At the beginning I had a room with a door to the next room. I could hear the guy working and calling, this was scary. I changed my room then. Before going to the airport I had a shower at the pool area, this was not good. Other hotels provide much better facilities (air con, lockers, ...).

Alexey Smirnov (11.10.2017 20:26)
I stayed at the club (executive) room and was extremely satisfied with the friendly and very efficient service provided by the professional staff at the executive lounge. In addition, the room was very spacious and had all amenities you need for a long stay (11 nights). The pool at the hotel being very big was never crowded and was open until 10 pm and that was a bonus. The location of the hotel could not be better (in the middle of everything!) All in all, there was an unforgettable stay at this great hotel at Clarke Quay - the most eclectic and bustling area in Singapore!

Karin Bruehlmann (18.09.2017 10:28)
Room was spacious, I like the fridge, room service available, friendly staff with always a smile. Concierge Service definitely can do better (show more of a can do attitude). Location is the best and the fact that Novotel is associated to Liang Court (Shopping Mall) makes it easy. 7/11 shop downstairs helps when you come home late (24 h Service).Privacy was kept and I felt comfortable staying in my room.

Downsides are the very outdated and dark look of the rooms, water bathroom needs very long to heat up, no make up mirror and missing (bright) light in the bath room, cleanliness definitely needs improvement, Bar & Restaurant area not pretty, food I've ordered was OK but nothing great.

Overall Price/Value Ratio did not meet my expectations.

Chong How Gan (02.08.2017 05:29)
All in all we had a good stay at the hotel. Room was comfortable and good size too.
All amenities replenished daily.

Few comments on housekeeping:
1) We had our 2 year old with us. And it was very obvious that there were three people in the room. Housekeeping could have just provided one extra towel.
2) Towel are a tad too huge and only one hanging spot behind the door.
The other towel hanging to dry at the bath glass door will be sweeping the floor if it was hanged there.

Had tea at the restaurant. Food was good. Service could have been better if the staff were more attentive rather then chatting away with each other.
We had to walk to them each time we wanted something.

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