Western Hotel & Executive Suites

72 Macdonell Street, Guelph
5 rates
6.00/10.00
+1 844-937-8123

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Assessment

Keith Villeneuve (24.10.2017 04:32)
I've only been to the bar there so I can't comment on the actual hotel aspect. It's a great bar. Good menu, great selection of beers and specialty drinks. Much better than what used to be there
Shana Manery (31.08.2017 16:55)
This place has a bar attached to it where they blast music till two am. I could feel the base through my pillow. I called the manger no answer , left voicemail. Called the bar they said a lot of people complain about this and she said she would hand me off to a manager and then she hung up on me and I wasn't acting upset or anything I was very calm. I called the manage again this morning still no answer. I would never stay here again and the other bad reviews on here ate true. Paper thin walls. Didn't get to sleep till two am. No refund or any apologies. I'm so disappointed. It had potential.
Matthew Patience (15.08.2017 05:13)
Booked a stay here for my wedding night with my wife, and also another room for my wife's family. Unfortunately her family arrived before us and we're given the wrong room, which only had 1 bed in it, obviously not meant for her whole family. They got into the room and tried to sleep but couldn't because there is a bar downstairs that plays loud music until late. They ended up leaving and going to another hotel in the middle of the night. My wife and I were on a higher floor but still noticed the noise, but not nearly as loud. Regarding the room, it was absolutely gorgeous and spectacularly clean. This is the main reason for my 4 star review. Thankfully the room that her family in was refunded. Hopefully they can resolve the noise issue.
Sean Cook (29.04.2017 10:32)
The room itself was nice enough, but the experience of checking-in left much to be desired -- you have to go into the bar next door to gain access to your room. As well, the rooms feel more like small apartments than a real hotel. There is a non-zero level of noise due to the location, which is right beside and above a bar. The room was also furnished with a real cowhide rug, fur and all, which could be seen as a negative or a positive by certain people. Also, the hotel seems to be trying for a more rustic feel, but doesn't go far enough with it, and what is there to give it that feel isn't near convincing. That all said, the room did provide with a decent sleep and the receptionist/waitress was quite pleasant.
Kacie Cooper (09.04.2017 18:10)
The rooms were very nice. The bedroom itself was very small which made it hard to get around the bed, but overall our room was great. We thoroughly enjoyed our stay except for the fact that we could hear the country bar downstairs at all hours of the night, as well as the people in the room above us were very loud. Besides the noise, our stay was wonderful. Also, the restaurant downstairs was absolutely amazing. Great food, great service, friendly staff. Couldn't have asked for a better dining experience. Most likely won't ever use this hotel again (the room wasn't worth the nightly cost), but will definitely stop for dinner at the restaurant next time I'm in Guelph.

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Canada, Guelph