Autovermietung Europcar Österreich, Station 1010 Wien (ARAC GmbH)

Schubertring 9, Wien
5 rates
6.00/10.00
+43 1 8661611

Autovermietung Europcar Österreich, Station 1010 Wien (ARAC GmbH) on the map

Assessment

Jineet H. (01.11.2017 17:08)
I visited this store during my trip to Vienna. The staff is friendly and helpful. They speak good English (if you count that too)
Thomas Kusch (28.10.2017 09:08)
My online reservation with an earlier pickup date was processed properly, which was good. When picking up the car, the associate sort of bad mouthed the car for Autobahn use without offering specifics or upgrades. I frequently got nice free upgrades at other branches without getting to hear that my choice was poor. But Europcar never disappointed me otherwise, so this would be more like 4.5 stars...
Kent Scribner (23.10.2017 18:27)
I rented a van at this location. The van had multiple damage on all sides. It was documented by lots of photos I took.

The lot agent showed me some codes on the rental agreement saying that documented the damage.

When I turned it in the agent in Munich said it was new damage. I showed her all the photos. She did not care. Later I got a bill for thousands of euros.

They are not to be trusted.
okba abas (11.10.2017 18:02)
I do NOT recommend europcar to anyone. It is a big SCAM. I rented a car and gave it back with no damages as shown in the picture. They charged me with over 660 euros for "unseen tiny scratches" which they have said they will write as existing damages therefore wont even be repairing
them!!!!! No matter how many emails i send with evidence, they are not interested in listening..!!!! our later reply was "Due that our point of view did not change there will be no further action from our side"....
Abdullah Abs (29.07.2017 22:11)
Nice place for car renting , but they take long time to unblock my deposit :/

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Austria, Vienna